The first step in ordering from Running Awards & Apparel is communication between you and your Race Consultant about your event and the products in which you are interested. You may contact us in the following ways:
By Phone: 877-818-4929. Dial the extension for Sales and this will connect you with our Race Consultants who can assist you with your order.
By Email: You may email order information, ask about our products, or send us a quote request, right here.
Please have the following information ready to provide to Consultant:
If you do not have the preferred vector art file, our artists can develop your design based on your input. Click here for our Logo & Artwork page.
Art setup fees will be applied based on complexity and time spent by artists preparing files for print, sublimation or engraving:
You will receive an art proof to review, that lays your logo, graphics and text out on the products you are ordering.
Approval of Art/Payment
Once you have approved final artwork for your order, payment must be provided for production of your race products to begin. Your credit card will be billed at the time of order placement. All major credit cards are accepted.
You will be emailed an order confirmation from your Race Consultant.
Once your order is completed and ships, you will receive an email with tracking documentation so you can check on the arrival date and time of your order.
Screen Print 2% Policy
Due to the nature of the screen print process, there are times when items will print incorrectly or become damaged. Please allow for a 2% margin of error when placing your order. If you need an exact quantity, please provide that number to Running Awards & Apparel, so that we may purchase the correct amount to account for this margin.
We look forward to helping you with your event goals!